purplle customer care(purplle customer service number)

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Order Placement (9)

How would I pay for a Purplle buy?

Purplle offers you a few simple to utilize installment choices. And so on and we have it!! These include:

1. Charge and Credit Cards (Visa, MasterCard and Rupay)

2. Net keeping money with (more than 30 banks)

3. Money down/Pay On Delivery (Swipe Machine inaccessible)

4. Wallet choices from Paytm, Mobikwik, Ola Money Postpaid. We’ll continue to add more as and when accessible.

5. UPI-BHIM UPI, Paytm UPI and Google Pay.

How would I pay for a Purplle buy?

Why are Shipping/COD charges appropriate on my request?

We trust in passing every one of the money saving advantages to our clients. Which is the reason the items we sell on Purplle are typically limited. In any case, as there are coordinated factors costs engaged with transportation your request to you, we require the request worth to be of a specific add up to cover those charges.

For Delight clients :

For Prepaid orders up to Rs 499, there is a level transportation charge of Rs 49

For orders up to Rs 499, money down isn’t accessible.

For all orders above Rs 499, we offer free money down and free delivery.

For Elite clients :

For Prepaid orders up to Rs 149 there is a level delivery charge of Rs 49

For COD requests up to Rs 499 there is a level Rs.25 Cash on conveyance charge.

For all prepaid orders above Rs 149, we offer free transportation *

For all orders above Rs 499 we offer free money down.

For Elite in addition to clients :

For all COD and Prepaid orders, we offer free money down and free shipping.*

* Least one Elite Brand item ought to be included the truck

Returns, Replacements and Refunds (12)

I have received a damaged or defective item/wrong product in my order, how should I proceed?

If I am not satisfied with quality of product can I get it replaced?

How do I return a purchased item on Purplle?

Do I have to return the free gift when I return a product?

When can I not return my order ?

If the product is completly diffrient or doesn’t match with the one that you selected while placing the order

I have returned an item on Purplle. How long will it take to receive my refund/replacement?

When will I get my refund?

What if I used discount coupon code vouchers during the time of payment and I have to cancel my order?

What if a product is missing from the products that I have ordered?I want to change the reverse pickup address

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